Responsible Gaming at g89

At g89, we are deeply committed to ensuring that every player on our platform enjoys a safe, controlled, and enjoyable gaming experience. Gambling is meant to be a form of entertainment — not a way to solve financial problems, escape stress, or generate a steady income. When gaming stops being fun, it is time to step back and reassess.

We offer a range of practical tools and resources to help you maintain control over your gaming habits. Whether you want to set a deposit limit, take a short break, or permanently close your account, g89 provides the flexibility you need to stay in control at all times.

21+

21+ Age Restriction Strictly Enforced g89 is strictly for adults aged 21 and above. We do not knowingly allow minors to register or play on our platform. Age verification is required during registration.

Bangladesh has a large and passionate sports and gaming community, and we are proud to serve players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every corner of the country. Our responsible gaming commitments apply equally to every player, regardless of their location or betting activity.

Player Tools

Your Safety Controls

g89 puts these tools directly in your hands. Access them anytime from your account settings or by contacting our support team.

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Session Time Limits

Set a maximum session duration for each gaming session. When your time is up, g89 will notify you and encourage you to take a break.

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Self-Exclusion

Request a temporary or permanent self-exclusion at any time. Your account will be immediately blocked and you will not be able to log in during the exclusion period.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced.

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Loss Limits

Define a maximum loss threshold per day, week, or month. Once reached, further play is paused automatically until the next period begins.

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Reality Checks

Receive periodic on-screen reminders showing how long you have been playing and how much you have spent, so you always have an accurate picture of your session.

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Account Cool-Off

Take a short cooling-off period of 24 hours, 48 hours, or 7 days without permanently closing your account. Ideal for managing short-term urges.

Know the Signs

Warning Signs of Problem Gambling

Recognising problem gambling early is the first step toward getting help. If any of the following apply to you or someone you know, please seek support immediately.

Gambling with money meant for rent, food, bills, or other essential expenses
Chasing losses by placing bigger bets to recover what was lost
Lying to family members or friends about the amount of time and money spent gambling
Feeling restless, irritable, or anxious when not able to gamble
Neglecting work, studies, or family responsibilities because of gambling
Borrowing money or selling possessions to fund gambling activities

Our Approach

Gambling as Entertainment: Keeping It in Perspective

Gambling can be an exciting recreational activity when approached with the right mindset. The key is to treat it as one source of entertainment among many — like watching cricket, going to the movies, or attending a Pohela Boishakh festival. You should only ever gamble with money you can genuinely afford to lose, treating each session as a leisure expense with a fixed budget.

Before you start each session, decide on a maximum amount you are willing to spend and a time limit for how long you will play. Once either limit is reached, stop and step away. Never attempt to recover losses by continuing to bet — the house edge means that extended play is statistically more likely to increase losses, not reverse them. If you notice that you are regularly exceeding your self-imposed limits, use our deposit limit or cool-off tools right away.

We also strongly encourage parents and guardians to use parental control software on shared devices to prevent underage access to gambling websites. If you have children in your household, do not save your g89 login credentials in shared browsers, and always log out fully after each session to prevent accidental access.

Our Promise

g89's Responsible Gaming Commitments

These are the binding commitments g89 makes to every player on our platform, without exception.

✓We verify the age of every player during registration and will immediately close any account found to belong to a person under 21 years of age.
✓We will never use deceptive marketing, misleading bonus terms, or pressure tactics to encourage reckless or compulsive betting behaviour.
✓We protect your financial information with SSL encryption and ensure all transactions via bKash, Nagad, and Rocket are processed securely.
✓We make self-exclusion and account closure requests straightforward — a simple message to our support team is all it takes, and we will action it immediately.
✓We train our support staff to recognise signs of problem gambling and to approach affected players with empathy, patience, and practical guidance.
✓We conduct regular internal audits of our responsible gaming tools to ensure they function correctly and that all player-set limits are honoured in real time.

Need Help?

Reach Out — We Are Here for You

If you feel that gambling is becoming a problem for you or someone close to you, please do not hesitate to contact our support team. There is no judgment — only support.

Contact g89 Support

Our team is available 24/7 to help with responsible gaming requests, self-exclusion, deposit limit changes, or any concern you have about your account.

💬 24/7 Live Chat available on site

✉️ [email protected]

📱 Telegram: @g89support

Common Questions

Responsible Gaming FAQs

What is the minimum age to play on g89?

g89 is strictly for adults aged 21 and above. Players must be 21 years or older to register and play. We enforce this with age verification checks during account registration.

How do I set a deposit limit on my g89 account?

You can request a deposit limit by contacting our support team via live chat or by emailing [email protected]. Simply specify whether you want a daily, weekly, or monthly limit and the amount, and our team will apply it immediately. Reductions take effect right away; increases may require a short review period.

How do I self-exclude from g89?

To self-exclude, contact our support team via live chat or email and request either a temporary exclusion (minimum 30 days) or a permanent account closure. Your account will be locked immediately upon request, and you will not receive any promotional communications during the exclusion period.

Can I take a short break without permanently closing my account?

Yes. g89 offers a cool-off feature that lets you temporarily pause your account for 24 hours, 48 hours, or 7 days. During a cool-off, you cannot log in or place bets, but your account remains active and you can return after the period ends. Contact support to activate a cool-off at any time.

What should I do if I think I have a gambling problem?

If you believe gambling is negatively affecting your life, please contact g89 support immediately to request self-exclusion or a deposit limit. Additionally, speak to a trusted friend or family member, and consider reaching out to a professional counselling service. Taking action early is the most effective way to prevent the problem from worsening.